Pre-Opening Management
Provide a cost-effective one-stop solution for new hotel/Restaurant management, by working with your team on the intensive research needed to determine the ideal positioning of any new market entrant. This will include the provision of relevant competitor statistics and city/region visitor figures and projections, enabling us to give you invaluable support advise on the best strategic positioning for your new hotel.
The next step will be the development of dedicated launch programmes devised by our experts, looking at areas such as front of house operations, food and beverage outlets, leisure and spa amenities, payroll and IT, human resources, facilities management, procurement, sales and marketing and PR and social media.
This step-by-step approach will enable us to develop and oversee implementation of relevant Standard Operating Procedures (SOPs) to ensure a seamless launch, working with your on-site management and team members – ensuring systems are in place that will form the bedrock of future professional operations.
In addition, we can head up a review of your existing systems and structures with a view to ensuring service excellence becomes the hallmark of your hotel operation – with options for leadership training, team-building and vision and values workshops as required.
Turn-around Management
When it comes to change management, we offer senior leadership to implement new strategic approaches and operational changes to ensure short-term gains and long-term profitability. We can also provide temporary senior management to ensure that continuous leadership and business development and operational stability
Project phases and deliverables:
- Objective assessment of existing business activities, structure and strategies, designed to ensure approaches are effective and in keeping with current travel trends and guest requirements.
- Delivery of a due-diligence report, with specific recommendations and an action plan.
- With the client’s permission: implementation of new efficient approaches, strategies and organizational structure.
Asset Management / Owner Representative
Reka Hospitality Venture’s advisory services on asset management will be provided to owners and investors to meet their needs in some or all of the following:
- Operator oversight
- Financial and operational performance evaluation
- Competitive environment monitoring
- Asset monitoring
- Oversight of the budget processes.
Seasonal Management
The resorts that are often only open only in season make it difficult for owners to attract experienced staff to guarantee consistently high standards of service, a feature of asset management. At Reka Hospitality Venture’s we have the capacity to take over the management of seasonal properties from year to year. We will undertake the pre-booking process, hiring and training of staff, preparation of facilities, and even the design of promotional programmes.